Shipping Policy: Welcome to Feeling Celebration. We provide reliable delivery services across India for cakes, flowers, chocolates, gifts, gift hampers, fashion, beauty products, personalized gifts and other products available on our website.
Shipping Policy Delivery Charges
Feeling Celebration offers simple and transparent delivery charges:
- Orders of ₹999 or more: FREE shipping.
- Orders below ₹999: A flat delivery charge of ₹30 may apply.
- Delivery charges, where applicable, will be clearly displayed at checkout before you place your order.
- Delivery is available across India, subject to product availability and courier service coverage.
- We do not restrict delivery based on a specific pincode list. However, delivery availability may depend on the courier service and destination.
Delivery Time
Delivery timelines may vary depending on the destination, product type, availability, order processing time and courier service.
Estimated delivery information, where available, will be displayed during the ordering or checkout process.
Customers are requested to provide a complete and accurate delivery address, mobile number and other required delivery details.
Delays may occasionally occur because of weather conditions, public holidays, courier delays, transportation issues, high order volumes or other circumstances beyond our control.
Personalized Products
Personalized products may require additional processing time because they are prepared according to the customer’s selected name, photograph, message or other customization details.
Customers should carefully check all personalization information before placing an order.
Once personalization or production has started, changes or cancellation may not be possible.
Delivery Options
Feeling Celebration provides standard delivery according to the product, destination and courier availability.
Same-Day, Midnight and Express Delivery services are not guaranteed or offered as standard delivery options.
Customers should refer to the delivery information shown during checkout for the applicable delivery timeline.
Delivery Address
Customers are responsible for providing the correct and complete delivery address, including:
- Recipient’s full name
- Mobile number
- House/building number
- Street/locality
- City
- State
- Pincode
- Any useful landmark or delivery instructions
Feeling Celebration is not responsible for delivery problems caused by incorrect, incomplete or outdated information provided by the customer.
If the recipient is unavailable, the courier may attempt delivery again or contact the recipient using the provided contact information.
Damaged or Incorrect Product
If you receive a damaged, defective or incorrect product, please contact Feeling Celebration as soon as possible after delivery.
For certain products, we may request photographs, videos, packaging images or other information to verify the issue.
Please keep the original product, packaging and related materials until the issue has been reviewed.
Eligibility for replacement, return or refund will depend on the product category and applicable policy.
Cancellation, Returns & Refunds
Cancellation, return and refund eligibility depends on the product category, order status and applicable policy.
Perishable products such as cakes, flowers and certain personalized products may have different cancellation and return conditions.
Please review our Refund and Returns Policy before placing an order.
For refund and return information, customers should follow the applicable instructions provided by Feeling Celebration.
Delivery Delays
Although we make reasonable efforts to deliver orders within the estimated timeline, delivery may be delayed because of:
- Severe weather conditions
- Public holidays
- Courier or transportation delays
- Incorrect or incomplete address information
- Unavailability of the recipient
- High order volumes
- Product availability issues
- Events or circumstances beyond our reasonable control
We will make reasonable efforts to help with delayed deliveries.
Shipping for Different Products
Delivery time and availability may vary depending on the product category.
Cakes, flowers, chocolates, gifts, gift hampers, fashion, beauty products and personalized gifts may have different processing and delivery requirements.
Customers should check the product information and checkout page for applicable delivery details before completing an order.
Contact Us
For questions regarding delivery, shipping charges, delayed orders or delivery-related issues, please contact Feeling Celebration through the contact details provided on our website.
When contacting us about an order, please keep your order number, recipient details and delivery information available so that we can assist you more efficiently.
Important Notice
By placing an order on Feeling Celebration, customers acknowledge that delivery timelines are estimates and may vary depending on the destination, product, courier service and circumstances affecting transportation.
We reserve the right to update this Shipping Policy when necessary. Any changes will be published on this page and will become applicable from the date of publication.
Please review this Shipping Policy along with our Terms and Conditions and Refund and Returns Policy before placing an order.
