Welcome to Feeling Celebration. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read these Terms and Conditions carefully before placing an order.
Terms and Conditions – Use of Website
Feeling Celebration provides an online platform for browsing and purchasing cakes, flowers, chocolates, gifts, gift hampers, fashion, beauty products, personalized gifts and other products. You agree to use this website only for lawful purposes.
Products & Availability
We make every effort to display product images, descriptions, prices and availability accurately. However, colours, designs, packaging and appearance may vary slightly from the images shown online. Products are subject to availability, and we reserve the right to limit quantities or discontinue products without prior notice.
Pricing & Payment
All prices displayed on the website are in Indian Rupees (₹) unless stated otherwise. Prices, offers and product availability may change without prior notice. Orders must be paid using the payment methods available at checkout.
Orders
An order is considered successfully placed only after the order confirmation is generated by Feeling Celebration. We reserve the right to cancel or refuse an order in cases such as product unavailability, pricing errors, payment issues, suspected fraudulent activity or incorrect customer information.
Personalized Products
For personalized products, customers are responsible for providing correct names, messages, photographs and other customization details. Please review all information carefully before placing the order. Personalized products may have special return, cancellation or refund conditions.
Delivery
Delivery timelines are estimates and may vary depending on the destination, product type, availability, courier service, weather, holidays and other circumstances. Customers are responsible for providing a complete and accurate delivery address and contact information.
Shipping Charges
Orders of ₹999 or more qualify for free shipping. Orders below ₹999 may be charged a delivery fee as displayed at checkout.
Cancellation, Returns & Refunds
Cancellation, return and refund eligibility depends on the product category and order status. Perishable products such as cakes, flowers and certain personalized products may have different policies. Please refer to our Refund & Returns Policy before placing an order.
Damaged or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact Feeling Celebration as soon as possible after delivery. We may request photographs, videos or other information to verify the issue.
Customer Information
Customers are responsible for providing accurate information including name, mobile number, email address, delivery address and personalization details. We are not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
Intellectual Property
All website content, including text, images, graphics, logos, designs and other materials, belongs to or is licensed to Feeling Celebration unless otherwise stated. Content may not be copied, reproduced or used commercially without permission.
Changes to These Terms
Feeling Celebration may update or modify these Terms & Conditions from time to time. Updated terms will be published on this page and will apply from the date of publication.
Contact Us
If you have questions regarding these Terms & Conditions, please contact Feeling Celebration through the contact details provided on our website.
By using Feeling Celebration, customers acknowledge that they have read and understood these Terms and Conditions. We may update product information, pricing, delivery details, policies and these terms when necessary. Any changes will be published on this page and will apply from the date of publication. Customers are encouraged to review this page before placing future orders. If you have any questions about an order, product, payment, delivery, cancellation, return or refund, please contact Feeling Celebration through the contact details available on our website.
These Terms and Conditions are intended to provide clear information and help ensure a safe and transparent shopping experience for all customers.
